{"id":2278,"date":"2021-07-27T16:56:12","date_gmt":"2021-07-27T16:56:12","guid":{"rendered":"https:\/\/www.bluesilkcosmetics.com\/?page_id=2278"},"modified":"2021-08-24T07:50:17","modified_gmt":"2021-08-24T07:50:17","slug":"envios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/www.bluesilkcosmetics.com\/en\/envios-y-devoluciones","title":{"rendered":"Shipping and Returns"},"content":{"rendered":"
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Shipping and Returns Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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SHIPPING AND HANDLING TIMES<\/strong><\/p>

HANDLING: The order processing time will be 1 business day, unless under exceptional circumstances. This time will be added to the relevant shipping service time of 1-5 days.<\/p>

SPAIN MAINLAND COST: The cost of shipping is \u20ac4.00, and it's free for purchases over \u20ac50. These prices are valid for mainland Spain, and a shipping service of 2-5 days with Correos will be used.<\/p>

For inquiries about the status of your order, you can contact us at info@bluesilkcosmetics.com and provide us with your order number<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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PREORDERS<\/strong><\/p>

When purchasing a product on preorder with a special delivery date, it will be expressly indicated on the product page.<\/p>

If an order includes more than 1 product, the entire order will be shipped starting from the date indicated for the preorder.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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WITHDRAWAL<\/strong><\/p>

The customer has\u00a014 calendar days to exercise their right of withdrawal,<\/strong>\u00a0and unless the return is due to product defects, the shipping costs will be borne by the user.<\/p>

Once it has been verified that\u00a0the product is perfectly preserved in its original packaging,<\/strong>\u00a0a refund will be issued.<\/p>

Returns of opened products or products with damaged original packaging will not be accepted.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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WRONG PRODUCTS<\/strong><\/p>

If, upon receiving your order, the product received is different from the one initially purchased, a free exchange will be arranged for the customer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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DAMAGED PRODUCTS<\/strong><\/p>

If the product arrives damaged or broken due to transportation handling,\u00a0please contact us within a maximum period of 24 hours from receipt of the shipment<\/strong>\u00a0via info@bluesilkcosmetics.com to resolve the issue. In the case of a return, it will be free of charge for the customer.<\/p>

Blue Silk will not accept changes or returns that have not been previously communicated and agreed upon.<\/p>

For any inquiries regarding our returns policy, please contact us at\u00a0info@bluesilkcosmetics.com<\/u><\/p>

\u00a0<\/p>

BLUE SILK reserves the right to modify these terms and conditions of use without prior notice, including changing, removing, or adding both the content and services provided through it and the way in which they appear or are located on its servers.<\/p>

These changes must be accepted by the user each time they make a purchase through the website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Pol\u00edtica de Env\u00edos y Devoluciones TIEMPOS DE ENV\u00cdOS Y MANIPULACI\u00d3N MANIPULACI\u00d3N: El\u00a0tiempo de preparaci\u00f3n del pedido ser\u00e1 de 1 d\u00eda h\u00e1bil, salvo condiciones excepcionales, a este tiempo se le sumar\u00e1 el tiempo pertinente propio del servicio de env\u00edo 1-5 d\u00edas. COSTE ESPA\u00d1A PEN\u00cdNSULA: El coste del env\u00edo es de 4,00\u20ac y gratuito por compras superiores […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_jet_sm_ready_style":"","_jet_sm_style":"","_jet_sm_controls_values":"","_jet_sm_fonts_collection":"","_jet_sm_fonts_links":"","footnotes":""},"class_list":["post-2278","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bluesilkcosmetics.com\/en\/wp-json\/wp\/v2\/pages\/2278","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bluesilkcosmetics.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bluesilkcosmetics.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bluesilkcosmetics.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bluesilkcosmetics.com\/en\/wp-json\/wp\/v2\/comments?post=2278"}],"version-history":[{"count":19,"href":"https:\/\/www.bluesilkcosmetics.com\/en\/wp-json\/wp\/v2\/pages\/2278\/revisions"}],"predecessor-version":[{"id":2481,"href":"https:\/\/www.bluesilkcosmetics.com\/en\/wp-json\/wp\/v2\/pages\/2278\/revisions\/2481"}],"wp:attachment":[{"href":"https:\/\/www.bluesilkcosmetics.com\/en\/wp-json\/wp\/v2\/media?parent=2278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}